Institute of Ink

Digital Products (Online Courses & Downloads)

• All digital products are delivered instantly via email and/or customer account access upon successful payment.

• Customers receive immediate access to purchased online courses through our secure learning platform.

• If access is not received within 15 minutes, customers must contact support for assistance.

Physical Products (Kits & Tools)

• Orders are processed within 1–3 business days.

• Shipping is available Australia-wide.

• Tracking details are provided once the order has been dispatched.

• Delivery times vary depending on location and carrier but typically range from 2–7 business days after dispatch.

Important Notes

• Shipping timeframes are estimates only.

• Institute of Ink is not responsible for delays caused by postal carriers, customs, or unforeseen circumstances.

• Customers are responsible for providing accurate delivery details.